Training Course Description
CPPREP3002 Communicate effectively to support customer service in real estate
Application
This unit specifies the skills and knowledge required to apply effective communication techniques in order to provide customer service as a real estate agency worker.
It includes identifying and confirming support needs, communication techniques, and expectations of internal and external clients; and applying communication techniques to assist with resolving client issues and complaints.
State or territory licensing requirements may apply to this unit.
To read the full description and requirements for this course, visit the National Training Register website here: https://training.gov.au/Training/Details/CPPREP3002
What happens now?
Now, you sit back and relax and wait for the course providers to reply.