CPPCMN3006 Provide effective client service
Application
This unit of competency specifies the outcomes required to establish client relationships, and identify and meet client needs through the delivery of services or by providing information and advice on products and services.
The unit supports those who work alone or in teams. It applies in a range of work sites, and to new or repeat client encounters, either on company or client premises.
No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
To read the full description and requirements for this course, visit the National Training Register website here: https://training.gov.au/Training/Details/CPPCMN3006
What happens now?
Now, you sit back and relax and wait for the course providers to reply.