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Training Course Description

CHCCCS020 Respond effectively to behaviours of concern

Application

This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

The unit applies to workers in any context exposed to difficult and challenging behaviour.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

To read the full description and requirements for this course, visit the National Training Register website here: https://training.gov.au/Training/Details/CHCCCS020

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