Training Course Description
BSBCMM412 Lead difficult conversations
Application
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
The unit applies to individuals who may work as managers and leaders, and are required to lead difficult conversations in the workplace. They contribute well developed verbal and relationship building skills in having difficult conversations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
To read the full description and requirements for this course, visit the National Training Register website here: https://training.gov.au/Training/Details/BSBCMM412
What happens now?
Now, you sit back and relax and wait for the course providers to reply.