

Training Course Description
SIRSS00019 Implement social media and online customer engagement
Description
A set of operational skills to implement the use of social media and other online platforms for business purposes, to maintain ethical and professional standards when using social media for an organisation or business, and to determine the effectiveness of tools in engaging customers.
This Skill Set is designed for use across industries.
To read the full description and requirements for this course, visit the National Training Register website here: https://training.gov.au/Training/Details/SIRSS00019