Training Course Description
TLI22321 Certificate II in Rail Customer Service
Qualification description
This is a qualification for a person engaged in operations within the rail customer service environment undertaking a range of tasks involving known routines and procedures, and taking some responsibility for the quality of work outcomes.
Job roles
The qualification is aligned to the following defined roles:
- booking clerk
- customer service attendant/assistant
- passenger service officer
- station assistant/officer
- train buffet operator
- train conductor.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
To read the full description and requirements for this course, visit the National Training Register website here: https://training.gov.au/Training/Details/TLI22321
What happens now?
Now, you sit back and relax and wait for the course providers to reply.